We worked long and hard to help our customers understand theirs. We gave it our all, but unfortunately the time has come for Birdleaf to close. We have have been incredibly fortunate to have such amazing companies as our customers, and we have done everything possible to improve Birdleaf to suit your needs best over the past year. Unfortunately we are unable to continue to progress Birdleaf and have had to make the difficult decision to close.
We would like to thank all our customers for your support - it has been massively appreciated from the start, and it has been great working with you all.
Birdleaf will be going offline on Friday, May 13th 2016. All subscriptions will be cancelled the day before, on May 12th. Between now and then your account will be available for logging in. You won't be able to process new email addresses, but you can view and export all existing data.
All Birdleaf subscriptions will be automatically cancelled on May 12th, 2016. You can manually cancel your subscription before this if you wish by visiting your account page, otherwise it will be cancelled for you on May 12th.
You will still be able to log into your Birdleaf account once the subscription has been cancelled, but most functionality will be disabled. You will no longer be able to log into your account after Friday, May 13th 2016.
Yes - if you have been charged on or after Monday, April 25th 2016 will be happy to issue you a refund. Please get in touch with us directly by emailing firstname.lastname@example.org to let us know and we'll issue a refund ASAP.
No. Once your subscription is cancelled (on or before May 12th, 2016) you will never be charged again. Your payment details are stored with Stripe, who handle Birdleaf payments, and your details will be deleted when we go offline.
No. Email processing for Birdleaf is no longer available. Your data is still available to export, but we will not be able to process any new email addresses going forward.
Data is available to export manually, or by requesting your data to be sent from us directly.
Sign in to Birdleaf before May 12th, 2016. From the menu on the left, select, 'Raw Data'. On the right, under 'Download Emails' ensure 'All Emails' is selected. Click 'Download'. You will receive an email with a link to download your data as a CSV file.
If you're having difficulty with the above, or if you would like to export your data after your account has been closed, please email email@example.com using the email address you used to sign up for Birdleaf, and we'll be happy to manually export your data for you.
There are a number of services which you may choose to replace various aspects of Birdleaf's solution. For enterprise customer insights, check out FullContact Enterpise. This would be a potential alternative to Birdleaf Analytics. For gather social profiles and other data points from email addresses, check out either Clearbit's enrichment offering, or the FullContact developer API. These are potential alternatives to Birdleaf's Raw Data. To automatically enrich data in your CRM or other tools, check out Clearbit - they have integrations for Salesforce, Marketo, Google Sheets and others, and could serve as an alternative to Birdleaf's Zapier integration.
Yes. If you have specific questions on any of the points in the above recommendations, or would like any other advice/assistance in moving to a Birdleaf alternative, please get in touch - we'd be happy to help.